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Contact Us 

Email support@bornecollection for any questions you have! We usually respond within 24 hours. 

FAQS:

Do you offer returns?

We hope you love all your Borne pieces! However, we know some things do not fit exactly how you envisioned so we do offer returns for store credit only. You must return your item within 14 days of receiving your items. For more details check our return policy. 

What if I receive an item that is damaged?

We are so sorry if you received your items damaged! Email us at support@bornecollection.com along with pictures of your damaged items and we will replace it or refund you for store credit. 

Do you have an affiliate program?

Yes, we do! If you are interested please email us at support@bornecollection.com. 

Do you have gift cards?

Unfortunately, we do not have gift cards. We are working on making gift cards available. When we do, you will be the first to know!

What size do I need?

Check our size chart and the description of the item you are wanting. 

How do I know if my order has been placed?

Once you place your order, you will receive an order confirmation within 2 hours of placing your order. 

Shipping Policy

 We offer free shipping on orders over $50.

We do all our shipping through USPS. 

We offer 2-3 day shipping. 

Once you place your order, it will be shipped out within 2-3 business days.

We are not responsible for missing packages. If this does happen file a claim with USPS. 

As we want to ensure the most efficient shipping, there are times when it is out of our hands so we ask that you please be patient with us as we do our best to get you your order.  

Return Policy 

We offer returns for store credit only. 

You must return items within 14 days of receiving or you will not be eligible for a return. 

Tags must still be on to be eligible for return. 

ALL SALE items are final sale. No returns are accepted. 

To start a return please email us at support@bornecollection.com and we will get your return started.
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